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Sunday 18 August 2013

After three monks welcome three Idiots..



Sometimes a picture says more than words. When Dr. Prasad started discussing this picture in class, we had little idea that we can learn this much from this picture. We also simulated this activity in classroom. It was a funfilled exercise full of insights.
Organisations are made of Teams. Good Teamwork is essential for high performance in any business.

“Talent wins games, but teamwork and intelligence wins championships.” – Michael Jordan

Having a talented individual can produce results only partly. For a complete solution/success, we need strong teams. That is why Organisations prefer a Team worker to an individual contributor with no team spirit even if the latter one is much more talented. Even if one person is so capable that he can perform all the tasks individually, an Organisation should not let him, because it will reduce reliability, flexibility and sustainability. There may be cases when that particular person is unavailable, simulated by hanging man in valley crossing exercise. Suddenly there may be some huge workload (two person carrying weight of pole and 3rd person) or a new work may come where the same person may not be competent enough.

Here, as we see in valley crossing exercise, 3 people have to cross a valley. It is wide enough that they can’t jump to other side. So, they form a Team. They get connected with the help of a pole (metaphor for an organisation). In the end, they are able to cross the valley. It looks simple, but it is not. When we started doing this activity in real, it needed a lot of iterations to complete it successfully. Let me list out the ingredients required for successful completion of this task. These are the same things required for a good team work.



Planning: - Suppose, we are 3 people. We are provided with a pole and we need to cross the valley. Our 1st step will be to form a Team and formulate the plan. The plan should be focused on how we can leverage our strength as a team. Though, we have already seen the picture, plan was already  out.




Proper communication: - Communication is very important both in Planning and executing period. Everybody needs to understand their role clearly. There should be a smooth flow of communication even at the time of executing task. As, we saw during activity, assuming the solution to be simple, people didn’t allocate proper time to understand their role clearly. It resulted in bad co-ordination. One person moved one step ahead while other person stood at same place. People were hanging on pole in wrong sequence or at wrong time. Though, Task was finally completed with the help of proper communication at the execution time. There may be possibility that while formulating the plan people are not 100% clear about their role, though they think so. Effective initial communication can avoid this situation and proper communication during task performance will ensure a successful task even if there was some gap at 1st stage.



Responsibility: - Everybody in Team needs to be accountable. Suppose, if one person either in front or back leaves the pole while 2nd person is hanging in middle, both 2nd and 3rd person will not be able to cross the valley.



Trust: - As a Team member, we need to trust other team members. In the valley crossing exercise, if all three people do not trust each other, nobody will get ready to hang on pole in the valley with their life at stake. Trust is build over time and as a manager we must ensure to create an environment where one team member can trust other.


Coordination :- Coordination is the important factor in making the crossing successful. Every team member need to be equidistant. They must move step at same time. They also need to cover equal length in every step. They must be aware of timing when they need to put extra effort, also the amount of extra effort required. For good coordination,Team need to do proper planning, have good communication,take responsibility and trust each other.

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